All Collections
General FAQs
Your Account
Can I cancel my playtest order?
Can I cancel my playtest order?

PlaytestCloud's standard policy on the cancellation of a playtest once it has been ordered

Marvin Killing avatar
Written by Marvin Killing
Updated over a week ago

Unfortunately, it is not possible to cancel playtests once they are already running.

In some cases, if we are notified directly at hello@playtestcloud.com we may be able to stop the playtest before it is sent to our players. 

Did this answer your question?