Skip to main content

Getting expert help for your playtest

Use our Expert Analysis service for professional playtest design, analysis, and reporting by game user research specialists.

Christian Ress avatar
Written by Christian Ress
Updated today

If you need in-depth analysis of your playtest results but don't have the internal capacity, PlaytestCloud can help. This service is available whether you're on a subscription plan or undertaking a one-off project, and it's designed to help you gain a deeper understanding of your players and get actionable recommendations to improve your game.

For those looking to quickly surface insights and analyze results themselves, PlaytestCloud also offers powerful AI-powered analysis tools. These can help you process feedback and identify key themes in no time. You can learn more about leveraging AI for your analysis here.

For a more bespoke, hands-on approach with in-depth reporting and strategic guidance from a human expert, our Expert Analysis service, detailed below, connects you with our network of specialists.

What is the Expert Analysis Service?

Our Expert Analysis service connects you with a network of independent, world-class game user researchers. These professionals can work with you to design your playtest, analyze the collected video data, and put together comprehensive reports. The goal is to give you specialized support when you need it, turning raw playtest data into clear, strategic insights.

What can the experts help with?

Our network of researchers can assist with a variety of tasks, including:

  • Playtest Design: Working with you to define research questions and design the playtest so it effectively gathers the specific insights you're looking for.

  • Video Analysis and Annotation: Carefully reviewing your playtest videos, adding annotations to highlight key behaviors, issues, and player quotes.

  • Summaries and Reports:

    • Providing key point summaries for each video, outlining the main findings.

    • Creating an overall summary of key findings across the entire playtest.

    • Developing multi-page executive reports that detail your playtest results and offer actionable recommendations for improvements.

  • Addressing Specific Game Challenges: Focusing analysis on particular areas such as First Time User Experience (FTUE) to improve day one retention, or diagnosing causes of player churn to increase engagement.

  • Follow-up Debrief: Holding a one-on-one debrief session with the research team to discuss the findings, answer your questions, and provide clarifications.

Who are the researchers?

PlaytestCloud has a network of highly experienced game user researchers. These professionals have worked on games across all genres and have thousands of hours of experience analyzing game performance and player behavior. We work to match the right researcher to your specific project, considering the game genre, your research objectives, and your budget. Researchers in our network have different levels of experience, which helps us find the right fit for your project at the right price point.

Key Benefits of Using Expert Analysis:

  • Saves Your Team's Time: Analyzing playtests, especially long-form studies, can require a significant time investment. Letting our network handle this can free up your internal team.

  • Access to Specialized Expertise: Benefit from the knowledge of researchers who specialize in game user experience across various genres.

  • Actionable Insights: Receive concrete strategies and solutions to help your game meet its objectives.

How to Request Expert Analysis:

If you're interested in using our Expert Analysis services:

  1. Contact us through your usual PlaytestCloud point of contact or email us at hello@playtestcloud.com.

  2. Let us know that you're looking for analysis support for your playtest.

  3. We will then discuss your specific needs, the scope of your project, and how we can connect you with a suitable researcher from our network.

This service is available for any playtest type and offers a fast turnaround time once the playtest is complete.

Did this answer your question?