Ordering a Player Interview or Moderated Playtest is simple and can be done directly via our platform in a few short steps.
Step 1: Open the Player interviews order form / Moderated playtests order form
Step 2: Select the game you are running these interviews for in the Which game are you testing? section. This is mainly to organize the playtest better. Players will not play a game before the interview.
Moderated playtest only: Upload your game in the next section
Step 3: Select how many players and how long each interview will be in the Playtest configuration section. The interview length is not enforced, but we will use it to set expectations with the player and make sure they keep themselves available for at least the time you specified.
Step 4: Define who you would like to invite to the interview in the Specify your target audience section. The more details you provide, the better. You can also choose to interview your own players (BYOP) by selecting Use your own testers
Step 5: Specify when you would like to conduct the interviews in the Pick the dates and times for your interviews section. Two important points to remember:
We require a few extra time slots to accommodate any modifications or cancellations that may be required. We will schedule players for all the time slots, but you will only need to conduct the number of interviews you have ordered.
We require 12 hours between the time you order the playtest and the first interview time slot. This gives us enough time to process your playtest and find the right players. If you include a custom target audience description or special request, the required gap between ordering and the first session is 2 business days. This allows us to respond to your request and setup your playtest correctly. We also require 2 business days for moderated playtests with APK builds so that we can test your build thoroughly before sharing it with players.
Step 6 (Optional): You can specify any instructions you want to share with the player in the Custom briefing section. If you would like the player to familiarize themselves with some content before the interview, you can share it here.