Player retargeting allows you to invite participants from previous playtests to new ones. It is available for every playtest type we offer, including Surveys and Player interviews.
Steps to retarget players:
When you are ordering a playtest, under Specify your target audience, select Use PlaytestCloud testers
Under How should we select players for your test? select Pick players from previous playtests
Under Which playtests have the players participated in?, search for the game name or playtest name to display a list of playtests. You can select multiple playtests to select players from
A table will be displayed where you can select the players you want to invite to your new playtest
Players from survey playtests or playtests that use the "Bring your own players" feature cannot be retargeted
Retargeting a player does not guarantee that they will participate or the quality of their participation
You will only be charged for players that successfully participate in your playtest
We give retargeted players an additional 5 days to complete the playtest
If you would like to supplement the playtest with additional new players you will need to make a separate order
Questions? Reach out to us by opening the chat bubble in the lower right corner of your screen.