General FAQs

Answers to common questions

Christian Ress avatar Marvin Killing avatar Elie Mouraud avatar +2
17 articles in this collection
Written by Christian Ress, Marvin Killing, Elie Mouraud and 2 others
Your First Playtest

Should I select new game or new version?

When you start your order on PlaytestCloud you will be asked if you want to test a New Game or a New Version.
Jack Dunne avatar
Written by Jack Dunne
Updated over a week ago

How can I replace the build I uploaded for a playtest?

If the build you uploaded for a playtest does not work, we will reach out to you with further instructions
Marvin Killing avatar
Written by Marvin Killing
Updated over a week ago

What is PlaytestCloud's default player briefing?

We always tell players how to playtest and to think aloud. You can add your own additional briefing too.
Jack Dunne avatar
Written by Jack Dunne
Updated over a week ago

Can I save a draft of my playtest?

Find out how to save an order to edit it again later
Christian Ress avatar
Written by Christian Ress
Updated over a week ago

Sensitive data you cannot ask players about

Yes, there are things you cannot ask players during a playtest or a survey
Elie Mouraud avatar
Written by Elie Mouraud
Updated over a week ago

Gamer types, how we classify them

A brief summary of how we define our gamer types at PlaytestCloud
Elie Mouraud avatar
Written by Elie Mouraud
Updated over a week ago

What is a game genre?

A brief summary of how we defined our game genres at PlaytestCloud
Jack Dunne avatar
Written by Jack Dunne
Updated over a week ago

How many game genres are there?

A guide to our 41 game genres, here's where you'll find some of the games included in them.
Jack Dunne avatar
Written by Jack Dunne
Updated over a week ago

Can I playtest my local multiplayer game? (ie: Two people playing on the same device)

PlaytestCloud does not support local multiplayer (2 players sharing a phone) due to security concerns.
Jake Rundell avatar
Written by Jake Rundell
Updated over a week ago

What's the best way to set up an iOS playtest?

Testing iOS games works with any iOS build you have, no special provisioning required.
Christian Ress avatar
Written by Christian Ress
Updated over a week ago

Can I test both Android and iOS versions in one playtest?

No, all players in a playtest will play on the same platform.
Christian Ress avatar
Written by Christian Ress
Updated over a week ago

How can I get a discount?

Learn how credits work and how to buy them.
Christian Ress avatar
Written by Christian Ress
Updated over a week ago